Data Privacy Policy

What Personal Data Do We Process?

When you request information about our solutions or hire our services, we collect your name, cell phone number, email, position/role, city and state, in addition to the name of the institution and sector you represent. In case of hiring our services, we collect the personal data necessary to formalize the contract, such as your CPF number, address, payment details and social media information.

When you interact with any other channel under our management, such as Delivery Apps, Marketplaces, Ecommerce Platforms, WhatsApp, etc., with the intention of purchasing products from our partners, we collect your name, CPF, cell phone number, email, delivery address and items/products that you chose on any of the mentioned platforms.

What Type of Information Is Collected By Us?

We collect some information when the user, owner of personal data, accesses our website, contacts us via WhatsApp, uses the form referring to the CONTACT field or interacts with the various channels under our management. This information is important to maintain an open communication channel, with quick and accurate responses with the user, whether for business negotiations or for purchasing products from our partners.

The collection will be done directly when the user himself uses:

• Form: when contacting us through the website, we collect some personal data, such as full name, email and name of the company represented, if applicable. By filling out the form, we may contact the user to collect additional information necessary to attend to the request made.
• Delivery Apps, Marketplaces, Ecommerce Platforms, WhatsApp, etc.: when interacting with the channels under our management, on the various platforms with which we integrate and when making purchase orders on these platforms, we collect the necessary information, buyer data, delivery address and purchased items, in order to carry out the processing and delivery of orders. We may also use the contact data of buyers in order to provide proper customer support, so that the order is completed and delivered with the best possible experience.

We keep your data for as long as necessary to provide our services. Your data remains stored on database servers that have protection systems (firewall) until the purpose for which they were collected is achieved.

Indirectly:

Hubii can also collect data automatically, through browsing cookies, third-party tools such as Google Analytics, Facebook Ads and similar, or third-party plugins that work from the user's own browser.

Cookies are treated in a separate topic in our Policy and we inform you that the user has the right to restrict access to cookies or browse anonymously, configuring their browser on their own. However, we do not rule out that this option may cause some inconsistency in the website's functionalities, generating unsatisfactory navigation.

Automatic data collection occurs in several ways, depending on the criteria and technologies employed by third-party tools, some forms are: an anonymous user code, access IP, type of device used for navigation, date and time of navigation, country of origin and other general information.

In addition, search engines (e.g., Google) and social networks (e.g., Facebook, Instagram or similar) can provide plugin-style tools, which connect to the website to generate information through cookies and display related ads. The fact that the user is impacted by advertisements referring to the same products or services does not mean identification.

How Is My Information Used?

The personal data we collect is used to communicate with you and inform you about the services and solutions of HUBII BR LTDA or to complete orders that you may place on any of the channels under our management. You can choose to have your data removed from our databases at any time, just contact us by email at: [email protected]. We do not process data that is related to crimes or criminal organizations. Personal data sent by minors under 18 years of age are also not processed without the consent of the guardian. Any such data that arrives at our database will be immediately deleted.

Information Sharing

Except with regard to cookies, whose particular information you find in the specific topic, we do not share your data with third parties, except for our information storage partners (server owners), with companies that form our economic group, or in case of legal determination, litigation and/or requests from public and governmental authorities within or outside your country of residence. We may also disclose information about you if we determine that, for purposes of national security, law enforcement or other matters of public importance, disclosure will be necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. In addition, in the event of a reorganization, merger or sale, we may transfer any and all personal information we collect to relevant third parties.

Any change to this standard will always be transparent and for specific purposes and previously passed on to you.

Remember that when you use a link to go from our site to another site or request a third-party service, our Policy no longer applies. Your browsing and interaction on any other website or your negotiations with any other third-party service provider are subject to the rules and policies of the third-party service provider or the website itself. Also, your interaction on channels under our management (Delivery Apps, Marketplaces, Ecommerce Platforms, WhatsApp, etc.) are subject to the rules and policies of the channel itself.

We do not monitor, control or endorse the collection of information or privacy practices of third parties. We encourage you to familiarize yourself with the privacy practices of all websites, channels, apps, etc. that you visit or with third-party service providers with which you deal and to contact them if you have any questions about their respective privacy policies and practices. This Policy applies solely to data collected by us through our website and channels under our management (Delivery Apps, Marketplaces, Ecommerce Platforms, WhatsApp, etc.) and does not apply to third-party sites and third-party service providers.

Data Subject Rights

Hubii is committed to the effectiveness of the rights guaranteed to Data Subjects by LGPD and GDPR. Therefore, it necessarily enables the following rights:

The rights of Data Subjects will be fulfilled through our DPO channel, by email: [email protected]. Hubii will proceed with positivity, cooperation and assistance in relation to the request, in order to resolve it satisfactorily without the need to resort to regulatory bodies or external courts. Thus, it is expected that the holder of personal data does not hesitate to expose their request to Hubii. The response time is up to 15 (fifteen) days.

In case of legal, regulatory obligations, protection of possible future lawsuits or for maintenance and continuation of the services offered, your personal data will not be deleted, and the processing will be maintained in accordance with these legal bases exposed and for the purposes informed in this Privacy Policy and other complementary documents.

Information Security

We are always concerned with the security of our customers and users of our website. Our information is stored on servers of companies equally concerned with security, with redundancy and cloud storage, and have high technology and information protection.

Only authorized people have access to the personal data processed by us and this access is released only after the celebration of a confidentiality commitment, always guaranteeing the privacy of the data of the holders.

We apply information security tools always taking into account the nature of the personal data collected, the context and purpose of the processing and the risks that any violations could generate for the rights and freedoms of the holder of the collected and processed data.

In this way, we understand that all available technology will never be enough to prevent 100% of attacks or unauthorized access. In the small event of a leak or violation of the privacy of the data of the holders, we will communicate within a reasonable time which data was affected and all measures we have taken to repair possible damages.

Cookies and Similar Technologies

Our website uses cookies(*) of its own or from third parties, provided by Google Analytics, Facebook Ads, Instagram, etc. to track interactions with the visitor, and may store information such as the time the current visit occurred, if the visitor has been to the site before or if there was any indication to access our site.

We also do not rule out the creation of cookies indirectly due to third-party services available through our website, for automatic collection of general browsing information, in order to improve and add more value to the user experience on our website.

You may choose not to provide cookies at any time by disabling the respective function of your browser, aware that by doing so, the services provided to the user may not present all their functionalities.

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Privacy Policy Update

We may, at any time and periodically, if necessary, change this privacy policy to meet legislative changes, requirements of regulatory bodies or operational needs. If the change is significant, the two versions (old and updated) will be available on the website for comparison.

Agreement

By providing your data you agree to this Data Privacy Policy, which is in accordance with the national legislation, Law No. 12.965/14 (Marco Civil da Internet), Law No. 13.709/2018 (Lei de Proteção de Dados) and Law No. 12.527/2011 (Lei de Acesso à Informação), and any dispute involving this Policy must run under national jurisdiction.